top of page
Plain English definition
of
Personalisation
from
Think Local Act Personal (TLAP) Jargon Buster
Source
A way of thinking about care and support services that puts you at the centre of the process of working out what your needs are, choosing what support you need and having control over your life. It is about you as an individual, not about groups of people whose needs are assumed to be similar, or about the needs of organisations.
bottom of page