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Plain English definition

of

Quality Assurance Framework

from

Think Local Act Personal (TLAP) Jargon Buster

Source

https://www.thinklocalactpersonal.org.uk/Browse/Informationandadvice/CareandSupportJargonBuster/#Quality%20Assurance%20Framework

A structure for explaining, measuring and improving the quality of services provided by an organisation. Quality is measured in a variety of ways, including hearing the views and experiences of people who use services.

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