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1.2.3 Paper records

An over-reliance on paper records.

Seen in all services, but particularly NHS and criminal justice system

PFD reports citing this issue

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Hospitals and other NHS acute settings

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Other NHS primary care (not GP)

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MH unit (inc for people detained under MH Act)

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Hospitals and other NHS acute settings

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Other NHS primary care (not GP)

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MH team (community healthcare trust)

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Hospitals and other NHS acute settings

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MH team (community healthcare trust)

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MH team (community healthcare trust)

Mental health practitioners are not easily able to access all of a patient’s relevant clinical records pending the introduction of a “Once for Wales” solution, for which there is currently no timetable for implementation. Mental health practitioners may not be aware of the existence of all such records, some of which may be in paper. Mental health practitioners in Wales currently have no way easily to access NHS England clinical records.

sent to

Hospitals and other NHS acute settings

Mental health practitioners are not easily able to access all of a patient’s relevant clinical records pending the introduction of a “Once for Wales” solution, for which there is currently no timetable for implementation. Mental health practitioners may not be aware of the existence of all such records, some of which may be in paper. Mental health practitioners in Wales currently have no way easily to access NHS England clinical records.

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Residential care provider - adults

sent to

Hospitals and other NHS acute settings

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