Definitions from
The Matrix Standard
The Matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG). Either as their sole purpose or as part of their service offering.
The matrix Standard is the Department for Education’s (DfE) standard for ensuring the quality of the delivery of high-quality information, advice and guidance. The DfE supports the matrix Standard as the quality framework for accrediting information, advice and guidance contracts including the National Careers Service, its subcontractors and other services delivered on behalf of the Education Skills Funding Agency.
It helps providers to improve their services by benchmarking against best practice and it offers accreditation to those that meet the full standard.
Definition
of
from
Source
Information, advice and guidance
People, professions and resources: Quality standards for Information, advice and guidance services - A review of the literature. Published by the Matrix quality standard for information, advice and guidance services, June 2021.
Further information
