An integrated service acts as a service hub for the community by bringing together a range of services, usually under one roof, whose practitioners then work in a multi-agency way to deliver integrated support to children, young people and families, for example, extended services or sure start centres.

The term for how platforms and systems can operate as a seamless process for a user

We talk about integrated teams/integrated services, but people have a wide range of understanding of it - sometimes full-on integration, sometimes just co-location. [Source: stakeholder discussions]