A high-level use case which covers the information people want and need to share with services.

This includes "Tell us Once" services such as About Me (PRSB), the Accessible Information Standard (NHS England), the Experian Support Hub (banks and utility providers), and Priority Services Registers (utility providers). These and similar services are designed as a single process for sharing and updating personal information with one or more organisations. They are crucial tools in helping organisations to make the reasonable adjustments needed by people with disabilities, and to meet the Public Sector Equality Duty in the case of public sector organisations.

The use case also covers one-off notifications, such as notification of a birth or death or a change of address.

The critical parameters of this use case are:

The information originates with the person.
The person wants and needs to share it with one or more services; the lawful basis of processing is therefore consent.
The person expects to have choice and control over who has access to the information.
The person expects something to happen differently because they have provided the information.
The person wants to share the same information with all recipients, and to update or change that information for all recipients, through a single, quick, straightforward and secure process.
If the information needs to be confirmed or validated officially, e.g. notification of a birth or death, the system should build this in, rather than expecting the person to provide information already held by official sources.

(Priority data will vary depending on the specific case, but the following are examples of what might be shared.)

You are in the Data Zone

Pronouns