Work in progress - ratings and comments are still to be finalised
Nimbus Access Card
1.1 Stated purpose
We developed the Access Card in response to frustrations shared by disabled people and live music promoters in how disability was evidenced, and how needs for reasonable adjustments were communicated.
1.2 Episodic or relational
2.1 Statutory notification
2.2 Info validated by
Sector
4.1 Personal identifier used
Online portal
Offline alternative
1.3 Data included
Relational
No
Events and venues
Yes
No
Reasonable adjustments
Diagnoses (confirmed and provisional)
Strengths
A good deal of thought and care has obviously gone into designing the platform for the specific needs of people attending events and performance venues.
Weaknesses
Actionable support needs are restricted to the person's experience on site at the event/venue. There is no provision to capture someone's need when interacting by phone or online, e.g. to buy tickets or make a booking.
The requirement to provide medical evidence of your disability is heavy-handed and disproportionate, and doesn't meet the spirit or letter of the Equality Act Code of Practice.
When applying for the card you have the opportunity to give narrative detail about your support needs, but it's unclear whether this detail is shared with receiving organisations, or whether it's just used as evidence of your entitlement to reasonable adjustments.
Further information
Overall functional rating
3. Transparency, choice and control
3.1 Transparency
Purpose of use is transparent
3.2 Choice and control
Full choice and control over what data is provided
4. Functionality
4.2 Structured data
4.3 Free text
High level structured data identifying key areas of need, but these are restricted to reasonable adjustments needed for visiting venues. You can add free text to explain why each issue is a problem for you, but this isn't the same as describing your reasonable adjustment need in detail.
4.4 Carer role
You can select the +1 Flag which states that you need a companion to accompany you. In the context of the intended use, this is good enough.
4.5 Acknowledgement of receipt
N/A - the card is intended for use face to face
4.6 Updates
System allows for updates
4.7 Access to records
n/a
5. Reach
5.1 Multi-sector acceptance
Designed specifically for live music/performance venues, and no opportunity provided to share info beyond this. Some evidence that non-subscribing venues may accept the Access Card at face value.
5.2 Recipients within orgs/services
Person is theoretically able to link their Access Card details to the venue's CMS, but no guarantee that information will be visible to ose who need it.
5.3 Proactive sharing
The card shows high-level symbols for the person's needs, and could be used proactively if the person wished - though the underlying information
6. Language and user experience
6.1 Language
Language is clear and non-judgmental
Words to watch
6.2 Conditions vs actionable support
Platform requires evidence of the condition leading to the actionable support needs requested
6.3 Online UX
Online experience is clear and logical, and the website states that it offers advice on disabled people's rights (though I couldn't find this). However, there's an insistence on providing medical or other evidence of disabilities which is at odds with the spirit of the Equality Act.
6.4 Offline UX
No evidence of an offline alternative
7. Outcomes
7.1 Actionable support needs
Actionable support needs have to be inferred from the conditions/diagnoses selected, and focus closely on someone's likely needs at a live event. Most of the structured options (except "Anything else") relate to physical disabilities and sensory impairments in the context of a live event/venue. Platform would be extremely useful in these situations but of limited value in others.
7.2 Trustworthiness
Think Local Act Personal: Data for People
Ratings against the 15 Principles
Overall
TLAP 2
TLAP 3
TLAP 4
TLAP 5
TLAP 6
TLAP 7
TLAP 8
TLAP 9
TLAP 10
TLAP 11
TLAP 12
TLAP 14
Money Advice Trust
Ratings against the 10 principles for designing vulnerable consumer data-sharing programmes
Overall
MAT 1
MAT 2
MAT 3
MAT 4
MAT 5
MAT 6
MAT 7
MAT 8
MAT 10-