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Work in progress - ratings and comments are still to be finalised

One Stop One Story Hub (Australia)

1.1 Stated purpose

The One Stop One Story (OSOS) Hub is a world-first cross-sector platform enabling frontline workers in corporate and community organisations to connect and refer their customers to a range of support through an innovative, streamlined system.

With the OSOS Hub, individuals experiencing domestic and family violence or financial hardship can share their story once, and gain access to comprehensive, wrap-around support from multiple service providers.

1.2 Episodic or relational

2.1 Statutory notification

2.2 Info validated by

Sector

4.1 Personal identifier used

Online portal

Offline alternative

1.3 Data included

Relational

No

Further info

Source URL

Privacy URL

Recipients

Strengths

Not possible to evaluate within this timeframe as there is no obvious public facing portal

Weaknesses

Further information
The website states: "Thriving Communities Partnership (TCP) is a not for profit organisation that enables collaboration across multiple sectors including community, business, academia, government, NGO’s and those with lived experience. TCP’s goal is to see everybody have fair access to the modern essential services they need to thrive in contemporary Australia." However, the current participating partners in the OSOS Hub don't appear to include any public sector organisations. Nor is there any obvious evidence of co-production involving people with lived experience - instead a recent press release talked about "co-production" (sic) between organisations.

Overall functional rating

3. Transparency, choice and control

3.1 Transparency

3.2 Choice and control

4. Functionality

4.2 Structured data

4.3 Free text

4.4 Carer role

4.5 Acknowledgement of receipt

4.6 Updates

4.7 Access to records

5. Reach

5.1 Multi-sector acceptance

5.2 Recipients within orgs/services

5.3 Proactive sharing

6. Language and user experience

6.1 Language

Words to watch

6.2 Conditions vs actionable support

6.3 Online UX

6.4 Offline UX

7. Outcomes

7.1 Actionable support needs

7.2 Trustworthiness

Think Local Act Personal: Data for People
Ratings against the 15 Principles

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TLAP 2

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TLAP 14

Money Advice Trust
Ratings against the 10 principles for designing vulnerable consumer data-sharing programmes

Overall

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MAT 10-

Conditions/diagnoses identified
Actionable support needs identified
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