Work in progress - ratings and comments are still to be finalised
Support Point
1.1 Stated purpose
A digital triage tool that makes it easy for customers to share their needs and be connected to relevant support from you and other organisations. It helps you reduce the likelihood of harm today, and signpost local and national options to help customers build longer term emotional and financial resilience in the future.
1.2 Episodic or relational
2.1 Statutory notification
2.2 Info validated by
Sector
4.1 Personal identifier used
Online portal
Offline alternative
1.3 Data included
Relational
No
Financial services
Strengths
Weaknesses
Further information
Overall functional rating
3. Transparency, choice and control
3.1 Transparency
3.2 Choice and control
4. Functionality
4.2 Structured data
4.3 Free text
4.4 Carer role
4.5 Acknowledgement of receipt
4.6 Updates
4.7 Access to records
5. Reach
5.1 Multi-sector acceptance
5.2 Recipients within orgs/services
5.3 Proactive sharing
6. Language and user experience
6.1 Language
Words to watch
6.2 Conditions vs actionable support
6.3 Online UX
6.4 Offline UX
7. Outcomes
7.1 Actionable support needs
7.2 Trustworthiness
Think Local Act Personal: Data for People
Ratings against the 15 Principles
Overall
TLAP 2
TLAP 3
TLAP 4
TLAP 5
TLAP 6
TLAP 7
TLAP 8
TLAP 9
TLAP 10
TLAP 11
TLAP 12
TLAP 14
Money Advice Trust
Ratings against the 10 principles for designing vulnerable consumer data-sharing programmes
Overall
MAT 1
MAT 2
MAT 3
MAT 4
MAT 5
MAT 6
MAT 7
MAT 8
MAT 10-