Work in progress - ratings and comments are still to be finalised
Notice of Correction
1.1 Stated purpose
A Notice of Correction is a piece of text that can be added to your credit report so that it may be viewed by lenders or other organisations when they use Equifax to check your information.
1.2 Episodic or relational
2.1 Statutory notification
2.2 Info validated by
Sector
4.1 Personal identifier used
Online portal
Offline alternative
1.3 Data included
Episodic
No
Financial services
Credit Reference Agency entry
Yes
Yes
Strengths
Easy to submit either online or offline (postal address provided as an alternative). The only constraints are a 200-word limit and a requirement to be moderate in the language you use.
Weaknesses
Only relevant for credit/financial status applications, so it has limited scope and reach.
Further information
Overall functional rating
3. Transparency, choice and control
3.1 Transparency
Reasonably transparent about the NOC being seen/taken into account by lenders.
3.2 Choice and control
Choice and control over what to say and which credit reference agency to send it to, but not over who might see it or what decisions they might make as a result.
4. Functionality
4.2 Structured data
4.3 Free text
Free text (max 200 words) to clarify or correct matters of fact in someone's credit report
4.4 Carer role
Not applicable
4.5 Acknowledgement of receipt
No evidence that recipients acknowledge having seen the NOC or taken it into account
4.6 Updates
System allows for updates
4.7 Access to records
This is specifically designed to correct inaccurate data, and sits within a platform that is designed to allow access to that data
5. Reach
5.1 Multi-sector acceptance
Separate NOCs required for each credit reference agency. Recipients largely limited to financial istitutions.
5.2 Recipients within orgs/services
NoC is visible to anyone viewing the overall credit record
5.3 Proactive sharing
No provision
6. Language and user experience
6.1 Language
The name is misleading. It's a Notice of Clarification/Explanation, not a Notice of Correction - the site states clearly that it doesn't change the credit record.
Otherwise uses reasonable language, but could perhaps afford to be more encouraging about the benefits of sharing a NoC.
Words to watch
6.2 Conditions vs actionable support
No requirement for diagnoses/conditions to be shared
6.3 Online UX
Clear explanation of what's required in the free text input
6.4 Offline UX
Postal address given as an alternative
7. Outcomes
7.1 Actionable support needs
N/A - not intended for this purpose
7.2 Trustworthiness
Process seems as trustworthy as the overall platform - would require the person to trust the platform enough to access and use it.
Think Local Act Personal: Data for People
Ratings against the 15 Principles
Overall
TLAP 2
TLAP 3
TLAP 4
TLAP 5
TLAP 6
TLAP 7
TLAP 8
TLAP 9
TLAP 10
TLAP 11
TLAP 12
TLAP 14
Money Advice Trust
Ratings against the 10 principles for designing vulnerable consumer data-sharing programmes
Overall
MAT 1
MAT 2
MAT 3
MAT 4
MAT 5
MAT 6
MAT 7
MAT 8
MAT 10-